Fill out the top portion (Part 1) of the form. Please make sure you provide all required information and print clearly.
Bring the claim form to your veterinarian to fill in Part 2 of the form and sign.
Note: Ask your veterinarian if they are using EVE (Online insurance claims filing for veterinary hospitals and clinics.)
Sign and date your claim form before you fax, mail or email it in.
PetCare Insurance Programs
710 Dorval Drive, Suite 400, Oakville, ON L6K 3V7
Call Centre Hours
(Eastern Time)
8:00am to 12:00am (Mon-Fri)
10:00am to 8:00pm (Sat)
Administration Hours
(Eastern Time)
8:00am to 8:00pm (Mon-Fri)
The documents are in Acrobat format. If they don't open automatically when you click on them, go to the "Acrobat Reader" website to download and install the free Acrobat 6 reader.
After adopting my dog Sake from a shelter, I purchased my PetCare policy online. I had looked into other programs and determined PetCare's was the best option. I've been very happy with my pet insurance and very grateful that I took out the policy for Sake. She loves to play outside and somehow one-day she injured his ACL. When I contacted PetCare, the representatives were very helpful and I received my check the week after I submitted my claim. Taking out PetCare Pet Insurance was the greatest thing I have ever done. What an investment!